De gezondheids- en hygiëneprotocollen

The health and hygiene protocols

We work in collaboration with the National Federation of Outdoor Hotels, which is developing a health protocol for campsites.

Our main protocol measures
• Self-service hydroalcoholic gel dispensers in all common areas
• Regular disinfection of common areas, in accordance with the requirements and recommendations of the health authorities
• Reinforced cleaning of accommodation
• Program of activities (adults, children and teenagers) and evenings organized in accordance with health standards.
• This year visitors are not accepted.

1. Reception
• Installation of a traffic direction.
• In the reception the wearing of a mask is recommend and hydroalcoholic gel is at your disposal.
• We will welcome you while respecting all barrier gestures.
• The keys will be handed over from 5 p.m. to allow reinforced cleaning.
• Your keys will be disinfected before being handed over to you.
• Payment by Credit Card recommended, the device will be disinfected after each use.

2. Your accommodation
• We will ensure a complete cleaning with obviously a systematic disinfection.
• Use of virucidal disinfectants products.
• Ventilation of accommodation between two rentals.

3. Common sanitary facilities
• Hydroalcoholic gel dispensers will be fixed at the entrance of all sanitary blocks.
• The signage for respecting the safety of social distancing will be displayed.
• In common areas (washbasin, sinks, urinal, etc.) every second point will be closed.
• Cleaning products available to carry out disinfection yourself before use
• Addition of soap dispenser for all.
• Wearing a mask is recommended in common areas.
• The use of sanitary facilities is reserved to camping pitches.

4. The water Park

• Cleaning / disinfection of the main contact points will be carried out during the day as well as the application of reinforced disinfection on the beaches twice a day.
• Our pools are all treated with chlorine.
• We ask you to apply barrier gestures.
” Hand washing ”
“1 meter between each person, not from the same family”

• Only the “lawn” area can accommodate you statically (sunbathing, reading, etc.) only on your personal towel. The beaches around the pools will serve as a “buffer zone” to allow bathers entering and leaving the water to keep a distance.
• Hydroalcoholic gel is available at the entrance to the swimming pool and at the washrooms.
• Disinfectant will be available at the entrance for children’s armbands.
• Installation of a traffic direction for entrances and exits.
• Shower compulsory before entering the pools.
• In order to guarantee maximum security during this summer, the deckchairs will not be present at the pool.
• If there are a number of bathers in the water, exceeding the FMI-COVID (instantaneous maximum frequency), the surveillance personnel may ask you to wait or delay your entry into the water so as not to put you in danger.

5. The restoration areas
• The restaurant “Les HORTS” and the Snack will apply their protocol.
• Hydroalcoholic gel available.
• Contactless payment recommended and possible.
• A new delivery service will allow you to receive your order at your location.

6. The grocery store
• Self-service hydroalcoholic gel at your disposal.
• Queuing will be respecting health and hygiene protocols as well as the safety social distancing.
• Contactless payment possible and recommended.
• New breakfast delivery service before 8:00 am, every morning.

7. The Kids club and teens club
• Systematic hand washing.
• Limited number of 10 children.
• Application of “barrier gestures” health and hygiene protocols as well as the safety social distancing.
• Each child must bring their backpack with their belongings (water bottle, cap, etc.)
• Hydroalcoholic gel at their disposal.
• Registrations will be taken at the animation office.

8. Day activities
• Sports lessons, by reservation and in small groups.
• Application of barrier gestures and safety distance.
• Team sport are not allowed at the moment (only is small groups).

9. The evening’s events
• Our activities will all take place outdoors.
• Application of “barrier gestures” health and hygiene protocols as well as the safety social distancing.
• The evenings will be organized at the Ice Bar.
• The opening of the Beach Bar will be on the 4th of july.

We look forward to meeting you in the best possible conditions.
See you soon,
The whole team at Camping le Soleil